Teaching Essential Business Skills for Success

Online Course for Instructors

In this online course, we offer ideas and solutions for teaching your students how to communicate with customers. You'll be able to guide them to effectively recommend services and retail products. We'll focus on building clinic floor traffic, increasing retail sales, doubling chemical sales, finding and filling clients' needs, and much more! You will discover how to work smarter, not harder.

Price: $38.95
Duration: 3 hours (instant certificate of completion)
Length of Access: 365 days
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  • Instructor CE Hours

    This course fulfills 3 hours of NACCAS Teaching Methodology requirement and 0.3 CEU for IACET. Please check with your state board for credit approval.

  • Learn at Your Own Pace

    You have access to this class for 365 days. Take it at your own pace. Start and stop as needed. Don't worry—your progress will be saved.

  • Become a Master Educator

    This course counts as 1 credit towards your Milady Master Educator Certification. Learn more about our certifications, here.

Watch Intro Video

Watch Course Preview

About the Author: Lisha Barnes

Lisha Barnes currently serves as the Academic Development Manager for Milady. She is responsible for developing and delivering the Master Educator instructor training program, Master Educator Online Instructor series, and supporting schools with curriculum development and product knowledge. She is a licensed cosmetologist, barber, and instructor. She received a Bachelors of Science in Communications from Eastern New Mexico University and her Cosmetology, Barber and Student Instructor training at Olympian University of Cosmetology. Lisha’s thorough understanding of the cosmetology school industry comes from over 25 years of hands-on experience serving in various roles, including Instructor, Director of Education, Admissions, Financial Aid, Accreditation, and School Administrator for multiple private cosmetology schools. Lisha has also served as NACCAS Commissioner and AACS Accreditation Committee Chair among many other prestigious positions.

Lisha Barnes

Course Outline


    1. Welcome Message

    1. Part 1 Introduction

    2. Watch Part 1 Video

    1. Part 2 Introduction

    2. Watch Part 2 Video

    1. Part 3 Introduction

    2. Watch Part 3 Video

    1. Exam Instructions

    2. Exam

    1. Feedback Form

About this course

  • $38.95
  • 11 lessons

Learning Objectives

After completing this course, the learner will be able to:

  • Know what creates success.
  • Identify guidelines for keeping customers.
  • Review the importance of effective communication.
  • Clarify the difference between serving and selling.

Master the skills needed to teach your students how to communicate with customers!

Enroll today

FAQs

  • Why should I take this training course?

    In this three-hour online class, you’ll master the next-level skills needed to teach your students how to communicate with customers.

  • How long is this course?

    The course should take you about 3 hours depending on your current learning style and how long you take to practice what you learn. You may take the course at your own pace, stopping and starting as it fits your schedule.

  • How is the course structured?

    There are 4 lessons in the course as well as a final exam. You must pass the final exam with a score of 70% or higher in order to obtain your certificate of completion.

  • Is this class offered in-person?

    If you're interested in hosting an event with Milady's Master Educator Program, this course can be taught as an in-person class. We also have a menu of courses that can be taught live, virtually. Learn more, here.

  • How many courses do I need for my Milady Master Educator Certification?

    To receive your Level 1 - Master Educator Certification, you must complete a total of 12 classes.

    To receive your Level 2 - Advanced Master Educator Certification, you must complete a total of 18 classes.

    To receive your Level 3 - Trailblazer Master Educator Certification, you must complete a total of 24 classes.

    Remember, you're responsible for keeping track of your credits! Once you reach 12, 18, or 24, request your printed Master Educator Certificate by submitting a ticket at milady.com/support, using case problem type "Faculty/Teacher Resources," following the on-screen instructions, and writing in your notes in the description. Please include all of your course certificates. Please allow up to 4 weeks for processing. The credits toward your Master Educator Certification do not expire.

    We only keep your information on course completions for 7 years. After that, we will have no record of events that you've attended

  • I have completed 12, 18, or 24 classes. How do I receive my Level 1, 2, or 3 certificate? 

    Remember, you're responsible for keeping track of your credits. Once you reach 12, 18 or 24, request your printed Master Educator Certificate by submitting a ticket at milady.com/support, using case problem type "Faculty/Teacher Resources," following the on-screen instructions, and writing in your notes in the description. Please attach all course certificates. We will confirm and send out your printed Master Educator Certificate! Please allow up to 4 weeks for processing.

    We only keep your information on course completions for 7 years. After that, we will have no record of events that you've attended

Course Reviews

5 star rating

Awesome

Taurus Phillips

This is a very important lesson for all to be refreshed on!

This is a very important lesson for all to be refreshed on!

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