Milady is part of Cengage Group. View Terms of Use at:

https://www.cengagegroup.com/legal/


Refund and Rescheduling Policy for Milady Eyelash Extensions Certification

Last updated: June 28, 2024

  1. Non-Refundable Fees: All fees associated with the Milady Eyelash Extensions Certification are non-refundable. Your kit and textbook (if purchased) are distributed at your in-person session. 
  1. Certification Requirements:To receive Certification, learners must complete all requirements as outlined in Milady's Eyelash Extensions Certification Process. These requirements include:
    • Successfully completing all online coursework.
    • Attending and fully participating in the in-person training session.
    • Submitting required post-training photos as specified.
  1. In-Person Training:
    • Learners are responsible for scheduling their in-person training date immediately after purchase to ensure availability.
    • In the event of extenuating circumstances (such as illness, injury, or acts of nature), learners must notify Milady promptly.
    • A rescheduled training date must be chosen within 90 days of the original scheduled date.
    • For assistance with rescheduling your in-person training date, please contact [email protected].
    • Failure to reschedule within 90 days or next available training will necessitate repurchasing the certification to complete the program.
  1. Contact Information: For any questions regarding this policy or to request assistance with Milady Eyelash Extensions Certification, please contact [email protected].